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Terms and conditions

Credit card payments in favor of Giampilieri Start Srl are collected by TREKKSOFT AG, Hauptstrasse 15, 3800 Matten, Switzerland ("TREKKSOFT"). TREKKSOFT will appear as HPTRAVEL on your credit card statement. The domain where you enter and process your payment is owned and operated by TREKKSOFT.

Please send an e-mail to finance@trekksoft.com for all inquiries regarding your credit card payments and chargebacks.


GENERAL CONDITIONS
HP Travel (Giampilieri Start srl) organizes and carries out the tours, activities and services, in
conformity with the administrative authorization of Naples Provincial Authority, N. 605 dated
20/04/2017.
TERMS AND CONDITIONS
The cost of the tour includes taxes, land and sea transportation, service of tour guide, local
guide, skipper where specified.
If not specified the cost of the tour does not includes meals, drinks, entrance fees and any
other optional service.
CANCELLATION AND LIABILITY
Cancellation or modification terms may vary according to service booked, customers will be
informed during the booking process, in any case cancellation of the tour must be notified by
the customer at least 24 hours before the activity date.
After this term, no refund will be provided. If the excursions get cancelled by our agency full
refund will be issued.
Please read this informations prior to participating.
“ALL TOURS OPERATES RAIN OR SHINE UNLESS OTHERWISE NOTIFIED”
By booking a tour you confirm you are aware of its cancellation/modification policy.
In case you need to cancel, please contact HP Travel.
HP Travel reserves the right to change itineraries and or times due to compelling forces, and
is not liable for unexpected closing of museums, archaeological sites and any other type of
attractions.
HP Travel is not liable for delays, strikes irregularities in city traffic or any other type of damage
caused by third parties.
Hp Travel declines all liability of any damages which may occur to clients and their personal
effects during the course of the service for cases not imputable to the organization nor due to
improper or negligent behavior.
INSURANCE
Tours and services are covered by third-party insurance for the risks, the indemnity limits and
the guarantees laid down in D.L. 111/95 under ALLIANZ policy Nr. 79658827.
ORGANIZATION
HP Travel (Giampilieri Start srl) – Via Arenaccia, 128 – 80141 Napoli –Italy
Auth. Nr. 605 dated 20/04/2017
VAT Registration Nr. 08588001217
OPERATING NOTES
Times may vary due to local traffic restriction and weather condition. Customers have to
confirm pick-up times and services after booking. Please make sure to show up at designed
areas at least 10 min. prior departure.